Refund & Cancellation Policy
Digital Services
Due to the nature of digital development and labor-intensive services, we do not offer “returns.”
Refund Eligibility
- Milestone Projects: Refunds are only available for milestones that have not yet been started. Once a development phase begins, the associated fee is non-refundable.
- Buckets of Hours: If no work has been performed, a full refund can be requested within 14 days of purchase. Once the first task is logged and started, the bucket is non-refundable.
Warranty & Fixes
We offer a 30-day post-launch warranty. If a bug is found in the code we wrote, we will fix it at no additional cost. This does not cover issues caused by third-party updates or client modifications.